Privacy Policy

Privacy Policy
Introduction

At United Home Services
, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By accessing our website or scheduling services with us, you agree to the practices outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting a quote, booking an appointment, or filling out forms on our website. This information may include your name, phone number, email address, home address, and details related to the services you request.

We may also collect non-personal technical information automatically when you use our website, including your IP address, browser type, device information, pages visited, referral source, and browsing activity. This information helps us improve website performance and user experience.

If you communicate with us by phone, email, or contact forms, we may keep records of those communications for customer support, scheduling, and quality assurance purposes.

How We Use Your Information

We use collected information to provide and manage our services, respond to inquiries, schedule appointments, improve customer support, and maintain website functionality. Your information may also be used to send service reminders, updates, promotional offers, or important notifications related to your requested services.

Our team may use website analytics and customer feedback to improve the quality of our chimney, fireplace, dryer vent, and air duct services throughout Chicago and surrounding areas.

Cookies And Website Tracking

Our website may use cookies and similar tracking technologies to improve browsing functionality, remember user preferences, analyze website traffic, and enhance overall performance. Cookies help us understand how visitors interact with our website so we can continue improving the user experience.

You may choose to disable cookies through your browser settings. However, some features or sections of the website may not function properly if cookies are disabled.

Sharing Of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted service providers, contractors, or technology partners who assist us in operating our business and delivering services.

We may also disclose information when required by law, legal process, government request, or when necessary to protect our business, customers, or legal rights.

Reviews And Testimonials

If you submit a review, testimonial, or customer feedback, we may display it on our website, marketing materials, or social media platforms to showcase customer experiences and service quality. We will never intentionally publish sensitive personal information without permission.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we work to maintain secure systems and safeguards, no internet transmission or electronic storage method can be guaranteed completely secure. By using our website, you acknowledge and accept these limitations.

Third-Party Links

Our website may contain links to third-party websites or external platforms for additional information or convenience. We are not responsible for the privacy practices, policies, or content of those external websites.

Your Choices And Rights

You may opt out of receiving promotional emails or marketing communications from us at any time by using the unsubscribe option included in emails or by contacting our office directly.

You may also request updates, corrections, or removal of your personal information where applicable. Customers can request to be added to our internal Do Not Call list if they no longer wish to receive phone communications.